About Us: Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its heritage of craftsmanship and New York style. We’re excited to open our newest store in Chatswood, and we’re looking for passionate individuals to join us on this journey. What You’ll Be Doing: Delivering an exceptional customer experience that reflects the Coach brand Building meaningful connections with customers to understand their needs Supporting daily store operations including stock management and visual merchandising Strong understanding of KPI's while contributing to a high-performing team culture. Representing Coach with professionalism, style, and enthusiasm. Collaborate with a dynamic team to achieve sales targets and deliver brand excellence. What You’ll Bring: Previous retail or customer service experience (luxury retail preferred) A genuine passion for fashion, accessories, and premium customer service Strong communication skills and a team-oriented mindset Structured PT roster A polished, professional presentation and positive attitude Why Coach? Be part of a globally recognized luxury brand with endless opportunities! Enjoy generous staff discounts across Coach and Kate Spade Generous incentive scheme! Access ongoing training and development opportunities Work in a stylish, supportive, and inclusive environment Courage To Be Real!